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UX/UI redesign
Placeholder case study demonstrating the portfolio case study layout.
- Skills
- UX ResearchUI DesignDesign systemPrototyping
- Clients
(Crédit Agricole Payment Services)
(Crédit Mutuel Arkea)- Roles
- Lead Product DesignerDesign Mentor
- Teams
- Cross-functional squad
- Period
- 2025
Overview
Placeholder case study for the portfolio layout. Replace this content with a real project when you are ready to apply.
Problem
Users struggled to complete a core flow. Drop-off was high and support tickets mentioned confusion at a key step.
My role
- Discovery interviews and journey mapping
- Wireframes and interactive prototypes
- UI design aligned with the design system
- Developer handoff and QA on implementation
Approach
We ran a short discovery sprint, tested two directions in Figma prototypes, and iterated with engineering on edge cases before build.
Outcome
Clearer task completion, fewer support questions, and a reusable pattern documented in the design system for similar flows.