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Agentic commerce
Designing and prototyping agentic commerce experiences for Visa, Mastercard, CB, and ING NL.
- Skills
- Product discoveryUX ResearchUI DesignPrototypingFrontend integrationSpec driven development
- Clients
(Visa)
(Mastercard)
(CB)
(ING NL)- Roles
- Product designerFrontend Developer
- Teams
- Cross-functional squad
- Period
- 2026 – Present
- Duration
- 6 months
Overview
Placeholder case study for the portfolio layout. Replace this content with a real project when you are ready to apply.
Problem
Users struggled to complete a core flow. Drop-off was high and support tickets mentioned confusion at a key step.
My role
- Discovery interviews and journey mapping
- Wireframes and interactive prototypes
- UI design aligned with the design system
- Developer handoff and QA on implementation
Approach
We ran a short discovery sprint, tested two directions in Figma prototypes, and iterated with engineering on edge cases before build.
Outcome
Clearer task completion, fewer support questions, and a reusable pattern documented in the design system for similar flows.